Alliance and Associates

Getting Help from Alliance IT 2

• How to submit a ticket
• How to get your IP

How to provide Screenshots 2

• Windows 10 - Shortcut
• Snipping Tool

General 1

• Accessing Commissions

Microphone and Sound Settings 7

• Bria Microphone
• Bria Sound
• Enable Microphone on Virtual Machine
• Slack Microphone
• Slack Sound

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Panels/Call Listening 1

• Panel Ringing

Bria Download & login 1

• Bria Login

Bria Voicemail 2

• Change Voicemail Recordings
• Check Bria Voicemail

General 4

• Outlook Signatures
• Save Email as File
• Add Quick Parts
• Spell Check

General 1

• Logging In to Virtual Machine

General 1

• Logging in to your computer

General 1

• Quote Rush Issues

Pop Up Blockers 3

• Edge
• Firefox
• Chrome

Referring Agents 2

• FAQ
• Commission Dispute Form

Captive Agents 1

• FAQ

Support Agents 4

• Change Phone Number
• Referral Agent Account Request
• Referral Agent Submission Form
• Text Multi-Factor Authentication (MFA) Activation Guide

General 1

• Add phone number for Verification code

SharePoint 1

• Share files/folders

Zoho 1

• Zoho - Download files

General 1

• UKG Account Locked

General 0

Updates 7

• 2023-06-22 Referral Agent Lead Generators
• 2023-06-22 Licensed Referral Agents
• 2023-07-17 Non-Florida Referral Agent Lead Generators
• 2023-07-17 Referral Agent Lead Generators
• 2023-08-10 Consent Recordings

View all 7